Last Updated: 02/01/2026
This Privacy Policy describes how Big Dog Racing ("we," "us," or "our") collects, uses, and shares your personal information when you use our website bigdogracing.com.au (the "Site") and make purchases from us.
1. Information We Collect
Personal Information You Provide
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Contact Information: Name, email address, phone number, shipping/billing address
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Payment Information: Credit/debit card numbers, billing address (Note: we use secure payment processors and do not store full payment card information)
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Account Information: Username, password, purchase history, preferences
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Communications: Customer service inquiries, feedback, reviews
Information Collected Automatically
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Device Information: IP address, browser type, operating system
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Usage Data: Pages viewed, time spent on site, referring website
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Cookies and Tracking Technologies: See our Cookie Policy below
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Communicate with you about orders, products, services, and promotions
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Provide customer support
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Improve and personalize your shopping experience
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Prevent fraudulent transactions
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Comply with legal obligations
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Send marketing communications (with your consent where required)
3. Sharing Your Information
We may share your information with:
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Service Providers: Payment processors, shipping carriers, IT service providers
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Legal Compliance: When required by law or to protect our rights
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Business Transfers: In connection with a merger, sale, or acquisition
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With Your Consent: When you explicitly authorize sharing
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences
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Analyze site traffic and usage
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Enable shopping cart functionality
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Provide relevant advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
5. Data Retention
We retain your personal information only as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal obligations
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Resolve disputes and enforce agreements
6. Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Object to or restrict processing
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Data portability
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Withdraw consent
To exercise these rights, contact us at contactbigdogracing@gmail.com.
7. Security
We implement reasonable security measures to protect your information, including:
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SSL encryption for data transmission
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Secure payment processing
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Regular security assessments
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Limited access to personal information
However, no method of transmission over the Internet is 100% secure.
8. International Data Transfers
If you are located outside Australia, your information may be transferred to and processed in Australia. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our Site is not intended for children under [Age 13/16, depending on jurisdiction]. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy periodically. We will notify you of material changes by posting the new policy on our Site with an updated date.
12. Contact Us
For questions about this Privacy Policy, contact us at:
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Email: contactbigdogracing@gmail.com
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Address: Canberra , Sydney.
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Phone: 0416 089 017